Back in June of last year I decided to order lingerie for the first time because our honeymoon was nearing and I had never had a need to buy until then. Clearly this sounds like TMI but I really want to let everyone know how unhappy I am with the company I ordered from and want to warn you all about their policies so that the same thing doesn't happen to you. My goal is not to tell you not to shop with them but to make you aware because I was clearly confused.
It boils down to this.. I should've known better than to trust that a company would make their policies clear and concise. Had I done the research before hand, I would've seen that the way they worded things and the terminology about store credit and free membership confused me and now come across as misleading. Again.. I just never imagined they would take money from the bank account that I used to make my first purchase with them and I have my own naivety to blame. However, the company was rude and made no attempt whatsoever to understand my confusion and mend the relationship between customer and company. They had a, "you should have known" attitude from the second I started speaking with them.
If you're considering purchasing from this company please be sure to skip each month or DO NOT sign up for free VIP membership. And if you do forget to skip.. CALL within thirty days. Don't let a company make money off of you that they do not deserve. From now on I will definitely make sure I know what kind of company I am dealing with prior to doing business with them. Sadly, good products are not worth being treated the way that I was.
Sorry this blog was fiesty, long, and probably very boring. I really just want everyone to be aware because I never realized I'd have to make sure a company was being upfront before ordering.
UPDATE: Many people have found my blog post after trying to find out how to cancel an adore me membership. I have received a lot of emails with this exact question. To my knowledge, it can still be done on the adore me website. You will have to sign into your account and change the membership under your settings. It can also be done over the phone. Either way, you should get an email confirming the change.